Simplicity in Mind accepts online returns that are in the condition purchased for full refund. Unwanted items must be shipped back with in 2 weeks of receiving. We are not responsible to cover the return shipping charges. Any items returned after the 2 week period can and will be refused. We will not take back any items that are worn, washed, or damaged from wear or unfollowed care instructions. Final Sale items include: jewelry, skin care, accessories, intimates, candles, handmade products, and bags. In the event your items arrive damaged, please call or email us immediately.